Manage Team Members and Add Users

Admin users have access to all sites within an account, including the Editor CMS and Sales CRM for all sites. Editor users can be set to access one or more specific sites within an account and will have access to the Editor CMS tools. Sales users will have access to the Sales CRM information, which will show user data for users of all sites on the account.

An Admin user has the ability to manage team members. Admin users can do the following:

• Invite other Admin users
• Invite Editor users
• Manage Editor access to sites
• Invite Sales users
• Remove Editor/Sales access

Note: currently, Admin users cannot remove admin access or completely remove a member from the team. It is possible to remove access to individual publications and the Sales, see "Remove Editor/Sales access". Please reach out to support and include the email address of any admin or other user(s) you would like completely removed from your team.

Invite other Admin users

Admin users have full access to the settings and permissions to take any action on behalf of the account. This includes managing payment information and providing access to new users.

1. Login at app.evvnt.com.
2. Access the "Invite Team Members" page from the My Account option in the user menu, or just navigate to this link: https://app.evvnt.com/invite. 
3. Select the option for "Admin".
4. Enter email address. and click "Send invite".
5. An email will be sent that must be accessed to confirm the user and set a password.

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Invite Editor users

Editor users have access the manage all of the tools available in the Editor CMS. This gives these users the ability to manage events on the publication calendar, adjust basic settings related to the content and display of the calendar, and more. See all of the Editor CMS tools described in this section of our Help Center.  

1. Login at app.evvnt.com.
2. Access the "Invite Team Members" page from the My Account option in the user menu, or just navigate to this link: https://app.evvnt.com/invite. 
3. Select the option for Editor.
4. Enter email address for the new Editor and click "Send invite".
5. View new users now in "Pending Invites" via app.evvnt.com/invite
6. Select "Edit" to select which specific sites the new user will be able to access.
7. An email will be sent that must be accessed to confirm the user and set a password.

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Manage Editor access to sites

An editor can access one or all sites in an account. This access to individual sites in an account can be turned on or off by an admin user in the account.

1. Login as an admin at app.evvnt.com
2. Access the "Invite Team Members" page from the My Account option in the user menu, or just navigate to this link: https://app.evvnt.com/invite. 
3. Locate the user and select the "Edit" option next to their user.
4. Manage editor access to sites by selecting or unselecting the checkboxes for the relevant sites.
5. Close to save changes

Invite Sales users

Sales users will have access to the Sales CRM information for all publications in your account, including customer contact information submitted via event submissions. Users will be able to sort customers by site.

1. Login at app.evvnt.com.
2. Access the "Invite Team Members" page from the My Account option in the user menu, or just navigate to this link: https://app.evvnt.com/invite. 
3. Select the option for "Sales".
4. Enter email address. and click "Send invite".
5. An email will be sent that must be accessed to confirm the user and set a password.

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Remove Admin access

Admins cannot remove admin access. Please reach out to Evvnt support for assistance with removing access for admin users. Please note that disabled users may still appear in your list of team members. These users cannot login and will not receive any notifications via their listed email address. These users will eventually be removed from the system completely as we process data clean up related to disabled users.

Remove Editor access

1. Login at app.evvnt.com.
2. If you are removing editor access, click "Select a site" and pick the publication relevant to the user to remove.
3. From the left-side navigation menu, select "Team Members" from whichever group you wish to edit. The top option is in the Editor CMS and the Sales CRM is below that. If the Editor CMS option is not available then refer to step two above.
   
4. In the Team Members section, select the "Edit" button.
   
5. Any team members with access will be listed. Click on the "x" next to any users in the list and select "Save".

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Marketing and Tech users

These user types are not maintained with current updates. Let us know what specific type of user access you are looking for and we can make plans for refining these user types of your future use.

Error - "User already exists"

You may receive an error message when you try to add a team member that the user already exists.

In this case, the user may be in our system as a promoter from posting an event to a calendar. Our support team can reassign that user to your account with a request for you by email. Reach out to us with the details of your situation and we can move the existing user into your account.